Evidence, not a guarantee
Use public profiles to inspect source records, then verify credentials, insurance, availability, and suitability before hiring.
Platform use and decision responsibility.
Use the public record as evidence to inspect, not as a guarantee. These terms describe the boundary between public evidence, trader claims, homeowner enquiries, and responsible use.
Claim is not approval
A claimed profile means an owner relationship has been authenticated. It does not mean MTT guarantees workmanship.
Money stays separate
Paid ranking, paid badges, paid review visibility, and paid trust language are outside the public record rules.
Correction route
Identity, source, privacy, and removal issues belong in trader rights or privacy routes, not in paid acquisition flows.
1. Public evidence service
MyTrustedTraders aggregates and presents public-source business information so homeowners can evaluate traders more clearly. The product helps inspection; it is not a private vetting guarantee.
2. No substitute for verification
Profile data can be incomplete or change over time. Homeowners should verify credentials, availability, insurance, and suitability independently before hiring.
3. Claimed profiles
A claimed profile indicates an authenticated owner relationship and reviewed claim flow, not a blanket guarantee of workmanship.
4. Enquiries
Submitting an enquiry shares your details for the connected enquiry flow and related service operations. You remain responsible for deciding whether to contact, shortlist, invite, or hire a trader.
5. Corrections and removals
Traders may use the trader-rights route to request correction, restriction, or removal where the public record is inaccurate or unsafe to show.
6. No paid trust surface
Claiming, trader tools, advertising, or future workflow payments must not buy public ranking, trust badges, review visibility, or stronger evidence language.
7. Responsible use
Do not misuse the service, scrape private account surfaces, submit false enquiries, impersonate another person or business, or interfere with platform security.
Decision responsibility
The record narrows the field. It does not make the hiring decision for you.
MTT is designed to make public evidence faster to inspect. Final hiring, credential verification, contract terms, pricing, insurance, and suitability remain decisions for the homeowner and trader.
- Homeowners should inspect the public record, then verify source facts directly before hiring.
- Tradespeople should keep claimed profile details accurate and use correction routes when source data is wrong.
- MTT should keep public evidence, commercial tools, and rights handling separate enough for users to inspect the difference.
Need a correction or privacy review?
Use the route that matches the issue so the record can be handled separately from claiming or acquisition.